How can we help you today?

OK, please enter your Pivit account number below

Pivit Account Number:  

What's the best way for us to contact you about this application?

Daytime Phone or Mobile:
Email: (required)

Great, please select the location for the service(s)

Enter services

Please enter the services you would like to disconnect.

Pivit can disconnect your services within 3 business days or at a future date.

Please note that all services continue to be invoiced for a minimum of 30 days from the date your service disconnection notification is received. This website form is considered your formal notification that you wish to cancel all or some Pivit services. A Pivit representative will contact you to confirm the timing of your service disconnection.

Fi-Tel™ Phone Number/s:   Disconnection date:
 
Fi-Band™ Internet username/s:   Disconnection date:
 

Notes:

Please proceed to disconnect these services

Please complete the following contact details and your FORWARDING address

Title:
Given Names:
Surname:
 
Street address:
Suburb:
Postcode:
 

Please tell us more about the type of service you would like

Choose either Fi-Tel™, Fi-Band™ or both services.



Make Your Own Plan

Please select the telephone and Internet access features that meet your needs

Speed
Data
Shaping
Phone
Contract Length  
 

Plan name:

Plan price: (Monthly)

Total cost: (Excluding service establishment and on-site visit charges if applicable.)

 

Please sign me up with the above plan

 

Please select the Internet access features that meet your needs

Please select the Internet access features that meet your needs

You will be invoiced for any service establishment charges and on-site visit charges as soon as the services are provisioned or on your next invoice. All plans are invoiced monthly in advance on or near the 1st of each month. Your first recurring invoice may include a portion of the first month's charge, plus the next month's charge.

Please note that some premises do not have suitable infrastructure to support the 30Mbps or 60Mbps plans. Please contact Pivit to confirm the suitability of your infrastructure.

Please refer to Pivit's Residential Telecommunications Services Pricing and Service Information Guide for detailed information on each plan. Please also refer to Pivit's full Terms and Conditions.

Pivit Fi-Band™ Previous Service

An on-site visit by a Pivit Technician is required if there has been no previous Pivit Internet access service in the premises (for example new homes).

Has there been a previous Pivit Fi-Band™ Internet access service at these premises?


Pivit Technician visit

A Pivit technician will configure and test that a single PC can connect to the Internet and that email can be sent and received from any Pivit email accounts.

Do you require a static IP address for your Internet service?

Static / Fixed IP address is from Pivit's domain and is retained by Pivit on termination of service

* Setup charges are waived if additional service is ordered when the connection is initially activated.

 

 

How many Telephone Services would you like?

(Each telephone service has a separate phone number)

Fi-Tel™ establishment fee $60.00 (per line)

Fi-Tel™ Telephone Service Line type

Full service lines are charged at $25 per month for your first line, 2nd and subsequent lines are charged at $20 per month.

You will be invoiced for any service establishment charges and on-site visit charges as soon as the services are provisioned or on your next invoice. All plans are invoiced monthly in advance on or near the 1st of each month. Your first recurring invoice may include a portion of the first month's charge, plus the next month's charge.

Fi-Tel™ Telephone Service Line type

Full service lines are charged at $25 per month for your first line, 2nd and subsequent lines are charged at $20 per month.

You will be invoiced for any service establishment charges and on-site visit charges as soon as the services are provisioned or on your next invoice. All plans are invoiced monthly in advance on or near the 1st of each month. Your first recurring invoice may include a portion of the first month's charge, plus the next month's charge.

Fi-Tel™ Telephone Service Line type

Full service lines are charged at $25 per month for your first line, 2nd and subsequent lines are charged at $20 per month.

More than 2 lines are subject to availability, a Pivit representative will contact you if there are any problems with providing your requested number of lines to your premises.

You will be invoiced for any service establishment charges and on-site visit charges as soon as the services are provisioned or on your next invoice. All plans are invoiced monthly in advance on or near the 1st of each month. Your first recurring invoice may include a portion of the first month's charge, plus the next month's charge.

Would you like some additional features with your telephone service(s)?

Line 1

Block outbound caller ID ($1.50 per month):   Yes   No
Voicemail ($3.00 per month):   Yes   No

Line 2

Block outbound caller ID ($1.50 per month):   Yes   No
Voicemail ($3.00 per month):   Yes   No

Line 3

Block outbound caller ID ($1.50 per month):   Yes   No
Voicemail ($3.00 per month):   Yes   No

Line 4

Block outbound caller ID ($1.50 per month):   Yes   No
Voicemail ($3.00 per month):   Yes   No

An on-site visit by a Pivit Technician is required if there has been no previous Pivit telephone service in the premises (for example new homes). An on-site visit by a Pivit Techician is available if a customer requires assistance in connecting their telephone to the Pivit infrastructure.

Has there been a previous Pivit Fi-Tel™ telephone service at these premises?

Yes No Unsure

Pivit Technician visit

A Pivit technician will connect a single phone to the Pivit line (no handset supplied).

Yes I require a visit by a Pivit Technician to connect my phone to the Pivit line. ($130.00 per visit)
No I don't require a visit by a Pivit Technician

When would you like the Telephone Service activated?

Enter date:    or  ASAP:

Sensis™/White Pages®

Sensis™ takes approximately one week to list numbers in the online White Pages®. Cut off date for entry in White Pages® Directory is typically mid May (to be in new directory for the following year). There is no charge for one listing including a secondary phone number. Any additional listings that incur charges may be coordinated directly with Sensis.

List your telephone number in the White Pages®?    Yes No

Please indicate exactly how you would like the entry to appear.

Name:
Secondary Phone
Number (optional):
Initials:
Address:
Suburb:
Postcode:

Priority Install

Reduce the standard connection time to two working days or less. Pivit will reallocate resources where possible - subject to availability.

Yes I would like a priority install ($100 once off fee)
No I don't require a priority install

Secret Question

To ensure the privacy of your account, please enter a security question and answer below.

Question:
Answer:

 

Business Name:
Title:
Given Names:
Surname:

Address where new services are required

Lot No:
Street address:
Suburb:
Postcode:

Enter your billing address

Same as street address
A different address (please enter the address below)
Street address:
Suburb:
Postcode:

Please enter your previous residential address

Street address:
Suburb:
Postcode:

Please enter your date of birth

Date of Birth:

Please provide one form of identification from the following

Number:
Expiry Date

Please indicate your billing preference

Pivit invoices can be sent via Email (no admin charge) or via Australia Post to the above billing address (admin charge of $5.50 per invoice).

Please confirm you have read and agree to Pivit's terms and conditions

I confirm that I have read and agree to the General Terms and any other terms and conditions set Pivit's Terms and Conditions (pdf). I confirm that I have read and understand the service information contained in Pivit's Residential Telecommunications Services Pricing and Service Information Guide. I confirm that the information provided in this service activation form is true and correct. By ticking the I agree checkbox below, I acknowledge that I am liable for all charges incurred on this account.

Under Section 18K(1)(b) Privacy Act 1988, if Pivit considers it relevant to assessing my application for commercial credit, I agree to Pivit obtaining from a credit reporting agency a credit report containing personal credit information about me in relation to commercial credit provided by Pivit.

I agree to the above terms and conditions

 

Please enter your direct debit payment details

Account Name:
Account BSB Number:
Account Number:

Please enter your credit card payment details

Type:
Name on card:
Number:
Expiry:
CCV:

Extra information or notes:

Confirmation

Ticking the following box will submit your application to Pivit.

I confirm all the details above are correct

Extra information or notes:

Confirmation

Clicking the submit button will submit your application to Pivit.

I confirm all the details above are correct


You're Done!

Thank you for your service order.

A Pivit representative will be in contact via Email, SMS, or telephone within three business days.

Signup Error!

There has been an error processing your signup request

Please try your signup request again. If this error persists, please contact Pivit on 1300 66 33 20.